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How we work - our commitment to you

These policies and terms of use explain how we work, our ethics, and our commitment to ensuring the quality of the services we provide.

Privacy policy and cookies 

Disclaimer

Complaints policy

Our fundraising promise 

How we work with healthcare and pharmaceutical companies

Our approach to health information

Permitted use and reproduction of information

Requests to translate our information

Helpline confidentiality policy

Live Chat Terms of Use

Social media community guidelines

Online Support Meetings Terms of Use

Website terms and conditions

Shop terms and conditions

Our use of digital tools and Artificial Intelligence (AI)

Christmas Raffle Terms & Conditions

 

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