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Helpline Services

We're here to support you however you're affected by lymphoma.

Woman on a phone headset
Please note: our Helpline Services will be closed from 12 noon on Friday 22 December, and will reopen at 10am on Tuesday 2 January. If you need support during this time, you might find our list of services and support over the festive season helpful.

Contact us for support

Having a diagnosis of lymphoma can sometimes feel overwhelming. Whether you're concerned about symptoms, new to lymphoma or you have been living with the condition for a while, you may have questions or concerns, or maybe you'd just like to talk things through with someone who understands. Perhaps you are a carer, family member or friend of someone with the condition, and you are looking for ways to help, as well as support for yourself.

Whatever your connection to lymphoma, we’re here for you.

Helpline: freephone 0808 808 5555, 10am to 3pm, Monday to Friday
Live Chat: 10am to 3pm, Monday to Friday - see the purple pop up below

Read more about how we offer our helpline services, and what you can expect from us.


If you would like to talk to someone by phone, our helpline offers information and support to anyone affected by lymphoma. The helpline is confidential and caller-led- you can call us without giving your name, and you decide what you’d like to talk about. We don’t give advice and we don’t tell you what to do. It is your call and we’re here to listen and support you.

Our helpline number is freephone 0808 808 5555, and is open from 10am to 3pm, Monday to Friday. This is a freephone number from both UK mobile and landlines. Outside of these hours, you can leave a message and we'll call you back when the helpline is open.

Speak to us in your own language

If you would prefer to speak to us in a language other than English, we use Language Line (an interpreting service) so that you can speak to us in another language. There is no charge for you to use this service. Read more about Language Line.

Read our helpline confidentiality policy.

Live Chat

Our Live Chat instant messaging service allows you to chat to us in real-time through our website. Live Chat is available 10am to 3pm, Monday to Friday, whenever you see the ‘Live Chat’ icon in the bottom right side of your browser window. Just click the icon and type to talk to us. Read our Live Chat terms of use.

The person on the chat was lovely and helpful towards me. I'm so grateful you are here, I can't thank you enough.
Zoe, used our Live Chat service.


If you would like to get in touch with us by email, please contact  We aim to get back to you within five working days. If you’d like a more urgent reply, you can contact us through our freephone helpline or by Live Chat.


If you are looking for information about COVID-19, you might like to visit our dedicated section here.

If you would like to talk to us about any concerns or questions you have about COVID-19 please contact us. However, please note that we are not able to give you advice - including medical advice - about your own personal circumstances.

If you have been bereaved

If you have been bereaved, whether through COVID-19 or through lymphoma, this may be an extremely difficult time for you. You might like to see the ways in which we can support you.

About our services

Our helpline services (phone, Live Chat and email) are available to anyone in the UK. There is no age limit to these services.

Our helpline is a member of the Helplines Partnership.

A circular logo shows the words Helplines Partnership Member

If you have been bereaved, whether through the coronvirus or any other cause, this is likely to be an extremely difficult time. You may like to see the ways we can support you here.

You can read about how you can use our information and services in our disclaimer.