Contact us for support

We're here to support you.

We’re currently receiving a large volume of enquiries regarding the coronavirus (COVID 19).

Please be aware that we are not able to give advice, including medical advice. If you have questions about coronavirus and your own medical situation you might like to contact your own medical team for guidance about your own situation. We have a dedicated section of information on COVID-19.

If you would like to talk to us about your lymphoma please be aware that we are receiving a large number of calls and it may take longer for us to answer. Please do keep trying the line.
 

Woman on a phone headset

COVID-19

We understand that it is a very difficult time for many people with lymphoma and their families due to the COVID-19 pandemic. Many people have got in contact with us because they are very worried about what this means for them and their loved ones.

We’ve created a section of information about COVID-19 that you might find helpful. We also hope this information will help to answer many of the questions you might have.

  • If you’d like to know more about shielding, and who is recommended to shield, you can find details here.
  • If you’d like to know where to register to receive help and support if you have been told you are extremely vulnerable you can find a link here and see 'What if I receive essential care?'
  • If you have concerns about any changes to your treatment over the coming weeks, we have information about what this might mean here.
  • We have some frequently asked questions about COVID-19 and cancer, from a group of cancer charities herePlease note that this is cancer in general and not only lymphoma.
  • If you would like to read some personal stories of how other people affected by lymphoma are coping at the moment, we share some personal stories here.
  • If you would like to get in touch with other people affected by lymphoma, you might like to join our UK support group on Facebook.

If you think you have symptoms of lymphoma

If you think you might have symptoms of lymphoma this can be a very difficult and anxious time, and you might feel worried about contacting your GP or going to hospital. We would strongly encourage anyone who has possible symptoms of lymphoma to contact their GP practice. Some GP practices are offering phone appointments, and they can talk to you about what your symptoms could be. If the GP thinks that it is important for you to have tests to diagnosis the cause, they can talk to you about how this can be done safely.

Please don’t delay seeking medical advice if you are worried about symptoms.

You can read more about symptoms of lymphoma here.

If you would like to talk to us about any possible symptoms, please call our helpline.

Contact us for support

Having a diagnosis of lymphoma can sometimes feel overwhelming. Whether you are new to lymphoma or you have been living with the condition for a while, you may have questions or concerns, or maybe you'd just like to talk things through with someone who understands. Perhaps you have a family member or friend with the condition, and you are looking for ways to help them, as well as support for yourself.

Whatever your connection to lymphoma, we’re here for you.

Helpline: freephone 0808 808 5555, 10am to 3pm, Monday to Friday
Live Chat: 10am to 3pm, Monday to Friday - see the purple pop up below
Email: information@lymphoma-action.org.uk

Read more about how we offer our helpline services, and what you can expect from us.

Helpline

If you would like to talk to someone by phone, our helpline offers information and support to anyone affected by lymphoma. The helpline is confidential and caller-led- you can call us without giving your name, and you decide what you’d like to talk about. We don’t give advice and we don’t tell you what to do. It is your call and we’re here to listen and support you.

If you would prefer to speak to us in a language other than English, we use Language Line so that you can speak to us in another language. Read more about Language Line.

Our helpline number is freephone 0808 808 5555, and is open from 10am to 3pm, Monday to Friday. This is a freephone number from both UK mobile and landlines. Outside of these hours, you can leave a message and we'll call you back when the helpline is open.

Read our helpline confidentiality policy.

Live Chat

Our Live Chat instant messaging service allows you to chat to us in real-time through our website. Live Chat is available 10am to 3pm, Monday to Friday, whenever you see the ‘Live Chat’ icon in the bottom right side of your browser window. Just click the icon and type to talk to us. Read our Live Chat terms of use.

Email

If you would like to get in touch with us by email, please contact information@lymphoma-action.org.uk  We aim to get back to you within five working days. If you’d like a more urgent reply, you can contact us through our freephone helpline or by Live Chat.

 

If you have been bereaved

If you have been bereaved, whether through COVID-19 or through lymphoma, this may be an extremely difficult time for you. You might like to see the ways in which we can support you.

 

About our services

Our helpline services (phone, Live Chat and email) are available to anyone in the UK. There is no age limit to these services.

Our helpline is a member of the Helplines Partnership.

We are members of the Helpline Partnership

If you have been bereaved, whether through the coronvirus or any other cause, this is likely to be an extremely difficult time. You may like to see the ways we can support you here.


If you have used any of our services and would like to give us some feedback, please complete our survey.

Complete our survey now


We are grateful to Roche for supporting our Lymphoma Action Helpline Services.