Getting assistance with foods and medicines if you are shielding
- Think about the things you need (such as food, medicines) and discuss your daily needs with people who can help, such as your family, neighbours, and healthcare team.
- Look into local charities or local groups in your community that are offering help to people staying at home.
- If you are worried about getting supplies for home and don't have anyone nearby that can help, contact your local council.
The Government recommends you ask family, friends and neighbours to support you and to use online services. If this is not possible, you might be able to register for government support for help getting deliveries of essential supplies. Check what support is available where you live:
If you need help but you’re not sure who to contact, get in touch with your local council. They can work with you to identify your social care needs and help you get the support you need. The government is also developing a service you can use to find out what help you can get if you’re affected by coronavirus.
You can also register for support from the NHS volunteer responders scheme on their website or by calling 0808 196 3646. This is open to vulnerable or high-risk people who are self-isolating and who need support. You do not need to have received a shielding letter to access this support. Carers can also request support, either on behalf of the person they care for, or for themselves if the support would help them continue in their caring role.
The Government is helping pharmacies to deliver prescriptions. Prescriptions will continue to cover the same length of time as usual. If you do not currently have your prescriptions collected or delivered, you can arrange this by:
- asking someone who can pick up your prescription from the local pharmacy (this is the best option, if possible)
- contacting your pharmacy to ask them to help you find a volunteer (who will have been ID checked) or deliver it to you.
You might also need to arrange for collection or delivery of hospital specialist medication that is prescribed to you by your hospital care team.
If you receive support from health and social care organisations, for example, if you have care provided for you through the local authority or health care system, this will continue as normal. Your health or social care provider will be asked to take additional precautions to make sure that you are protected. The advice for formal carers is included in the home care provision.
The current measures are necessary to keep everyone as safe as possible, and to help the NHS cope with the cases that do happen.
- Keep following the advice to regularly wash your hands thoroughly (for 20 seconds) with soap and water, or use a hand sanitiser. It’s especially important to do this if you've just got home, are about to eat, or have just coughed or sneezed.
- Avoid touching your face.
- Clean and disinfect frequently-touched objects and surfaces in the home.
Avoid having visitors to your home, including friends or family members, unless they are providing essential care for you. If they are providing essential care, talk to them about extra precautions they can take to keep you safe.
Getting help with finances
The government and NHS are continually updating their advice and information in relation to coronavirus and provide the most up-to-date information currently available.
ACAS working for everyone (Helpline 0300 123 1100)
The Money Advice Service
CCLG (Children’s Cancer and Leukaemia Group) has detailed advice for children with blood cancer, including lymphoma, who are currently undergoing treatment.